New personal assistants Complete life-saving training course

Six personal assistants from Telford-based care providers The Complete Group have completed the organisation’s new first aid training course.

New recruits Samantha Cook, Joanne Campbell, Suzanne Oaks, Sue Dytor, Sam Mills and Karolina Gryz completed the Level 2 Award in Emergency First Aid on 24 August as part of their induction course with Complete.

The practical course, delivered by trainers Mark Kelsey and Adrian Pugh, focused on the areas of first aid that personal assistants are more likely to encounter during their work with clients with brain injuries, spinal injuries and other disabling conditions.

It replaces the existing first aid programme as a nationally recognised qualification, which can also contribute towards broader qualifications including the new Diploma in Health and Social Care.

Training Manager Leigh Rogers said: “It was a fantastic day that was great fun for delegates and trainers alike.

“A great deal of hard work has gone into designing and accrediting the course and so we are delighted with the feedback from the candidates.

“The day was a really important milestone for the training department, which marks the start of many positive changes throughout the training programme.”

The training day was given a massive thumbs-up by participants, with all six personal assistants rating the course as “excellent.”

Personal Assistant Suzanne Oakes said: “I’ve been on lots of first aid course with St John Ambulance, the NHS and other private providers and this was by far the best.”
The Complete Group is a leading UK provider of complex health care, delivering person-centred support enabling children and adults with disabilities to lead full and independent lives in their own homes.